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About the sending of mail during year-end and New

About the sending of mail during year-end and New Year holidays

The following items will not be available for mailing from Sat., 12 30, 2017 to Thurs., 1 4, 2018. 

・ Registration Card (both new issue and re-issue)
・ Re-issue of password (for mail service)
・ Confirmation of registration details
・Pre-registration Form (Request by Post)

Western Union International Money Transfer Service via Convenience Stores is available everyday during year-end and New Year holidays.

FamiPort service hours: 9:00am to 9:00pm (Available 7 days a week)
Kstation service hours: 9:00am to 9:00pm (Available 7 days a week)
DSK International Money Transfer Support Center: 9:00am to 10:00pm (Available 7 days a week)
Toll Free Number: 0120-3630-44

We apologize for the inconvenience and appreciate your understanding.

Thank you for using the Western Union International Money Transfer Service via Convenience Stores.

Notice of Maintenance conclusion notice

The maintenance operations have been concluded.
Services are now available for use.

We apologize for the inconvenience and we look forward to your continued patronage of our services.

Notice of Maintenance (November 5 2017)

We will undergo system maintenance as specified below.
During the maintenance, the Western Union International Money Transfer Service via Convenience Store will be unavailable.
We apologize for any inconvenience caused and appreciate your understanding.

【Scheduled date and time】 November 5 2017, from 14:30 to 18:00

Money transfer procedures through Famiport or Kstation or the website, as well as payment of money transfers at convenience stores will not be possible.
Also, regarding transactions in which funds have already been sent, it will not be possible to receive the funds in the destination to which they were sent.

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Inquiries about our services

International Money Transfer Support Center 0120-3630-44 (Toll Free: Mobile phone/PHS are also accepted)

9:00-22:00, everyday

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