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Notice of Maintenance (January 26 2022)

We will undergo system maintenance as specified below.
During the maintenance, the Western Union International Money Transfer Service via Convenience Store will be unavailable.
We apologize for any inconvenience caused and appreciate your understanding.

【Scheduled date and time】 January 26 2022, from 1:00 to 5:00

Login on the website as well as the "simulation of the amount of money received/amount of money transferred" cannot be done.

About the sending of mail during year-end and New

About the sending of mail during year-end and New Year holidays

The following items will not be available for mailing from Thurs., 12 30, 2021 to Tues., 1 4, 2022. 

・ Registration Card (both new issue and re-issue)
・ Re-issue of password (for mail service)
・ Confirmation of registration details
・Pre-registration Form (Request by Post)
・List of Money Transfers (Request by Post)

Western Union International Money Transfer Service via Convenience Stores is available everyday during year-end and New Year holidays.

FamiPort service hours: 9:00am to 9:00pm (Available 7 days a week)
DSK International Money Transfer Support Center: 9:00am to 10:00pm (Available 7 days a week)
Toll Free Number: 0120-3630-44

We apologize for the inconvenience and appreciate your understanding.

Thank you for using the Western Union International Money Transfer Service via Convenience Stores.

Notice of Maintenance (December 8 2021)

We will undergo system maintenance as specified below.
During the maintenance, the Western Union International Money Transfer Service via Convenience Store will be unavailable.
We apologize for any inconvenience caused and appreciate your understanding.

【Scheduled date and time】 December 8 2021, from 5:00 to 6:00

・It is not possible to pre-register for the service on the website.
・It is not possible to download the list of money transfers on the website.

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Notice of Maintenance conclusion notice

The maintenance operations have been concluded.
Services are now available for use.

We apologize for the inconvenience and we look forward to your continued patronage of our services.
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Inquiries about our services

International Money Transfer Support Center 0120-3630-44 (Toll Free: Mobile phone/PHS are also accepted)

9:00-22:00, everyday

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