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Request to customers who were not able to send mon

Request to customers who were not able to send money due to high volume of traffic since May 3rd

Since May 3rd, there was an incident where some customers were not able to make remittance application from Famiport or Kstation.
If the following message appears many times while making the remittance application,
we are very sorry for the trouble but kindly contact the DSK International Money Transfer Support Center.

【Message displayed on Famiport / Kstation】
To our valued customers, we are currently experiencing an exceptionally high volume of traffic,
Please try again shortly. We are sorry for any inconvenience caused.

【Contact】
DSK International Money Transfer Support Center
Tel: 0120-3630-44 (Toll Free)
Hours: 9:00-22:00 (Open Everyday)

For this situation, you may also receive a telephone call from the DSK International Support Center.

We are very sorry for any inconvenience.

系统维护结束通知

系统维护已经结束。
现在,可以照常使用本服务。
给您带来的不便,我们深表歉意。
请您继续使用西联国际汇款服务。我们将竭诚为您服务。

系统维护通知(2017年4月9日)

如下进行系统维护。
系统维护期间,无法使用便利店西联国际汇款服务。
给您带来的不便,我们深表歉意,敬请谅解。

【系统维护预定时间】2017年4月9日 10点30分左右~14点00分左右

Famiport、Kstation 和网上汇款手续以及在便利店的汇款手续也将停止服务。
并且,即使已经完成了汇款手续,对方也无法查收。
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有关服务内容的咨询

DSK 国际汇款支持中心 0120-3630-44(免费服务电话:携带电话・PHS也可以利用)

营业时间 9 :00~22 :00
(年中不休)

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语言

有关取款的咨询

西联国际汇款客户服务中心 0034-800-400-733(免费服务电话:携带电话・PHS也可以利用)

营业时间 9 :00~22 :00
(年中不休)

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http://m.westernunion.co.jp

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